Privacy Policy
At Luna , we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
Overview
Luna ("we," "our," or "us") operates drone services and maintains a website. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our services.
Key Principles
- • We only collect data that is necessary for our services
- • We never sell your personal information to third parties
- • You have control over your data and can request its deletion
- • We use industry-standard security measures to protect your information
Information We Collect
Personal Information
We may collect the following personal information when you interact with our services:
- • Email address (for newsletter subscriptions and communications)
- • Name and contact information (when you request services)
- • Billing information (for paid services)
- • Project requirements and specifications
Technical Information
We automatically collect certain technical information when you use our website:
- • IP address and browser information
- • Pages visited and time spent on our website
- • Referring website and search terms
- • Device type and operating system
How We Use Your Information
We use your personal information for the following purposes:
Data Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
Service Providers
We may share data with trusted service providers who help us operate our business, such as payment processors, email service providers, and hosting services.
Legal Requirements
We may disclose your information if required by law, regulation, or legal process, or to protect our rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures Include:
How We Use Your Information
We use your personal information for the following purposes:
Medical-Related Information
While we do not collect or store sensitive health data, our services may involve the delivery of medical supplies to healthcare providers. Any information related to such services is handled with strict confidentiality and is only used for logistical coordination.
Legal Basis for Processing
We process your data based on the following legal grounds:
- • Your consent (e.g., for newsletters and marketing communications)
- • Performance of a contract (e.g., service delivery and customer support)
- • Compliance with legal obligations (e.g., regulatory requirements)
- • Our legitimate interests (e.g., service improvement and fraud prevention)
Your Rights & Choices
You have several rights regarding your personal information. You can exercise these rights by contacting us at the information provided below.
Right to Access
Request a copy of the personal information we hold about you
Right to Correction
Request correction of inaccurate or incomplete information
Right to Deletion
Request deletion of your personal information (subject to legal requirements)
Right to Portability
Request transfer of your data to another service provider
Right to Restriction
Request limitation of how we process your information
Right to Objection
Object to processing of your information for certain purposes
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us using the information below. We will respond to your inquiry within 30 days.
General Inquiries
Email: privacy@ Luna -drones.com
Phone: +254 (798) 01-4567
Response time: Within 30 days
Mailing Address
Luna Drone Services
Nairobi,
Kenya
This privacy policy may be updated from time to time. We will notify you of any material changes by posting the new policy on this page.